Two-thirds of UK Retailers Now Offer Click & Collect
In the UK, 64% of retailers are now offering BOPIS (buy online pick-up in store) services. This figure is significantly ahead of the 6 other international markets analysed where on average 37.6% of retailers offer this service.
The maturity of the UK omnichannel market offering is demonstrated when compared with BOPIS adoption in countries such as France (50.5%); Germany and Austria (43%); Australia (31.4%); and Canada (31%). Surprisingly the US trails the pack with only 27.5% adoption of the strategy.