Digital Commerce Clinic
Grow your digital revenues with a joined-up approach in your organisation.
In our bespoke clinic we work with you and your team over three days to review your digital commerce strategy to prepare a practical investment plan to deliver revenue growth.
During the clinic we will focus on developing an understanding of how your organisation can develop improved capabilities along the four key pillars to digital customer sales:
Developing your organisation’s understanding of your customer in a digital world and adapting business operations and processes for this change.
Ensure you are providing digitally-empowered customers with everything they need and expect in order to add you to their purchase consideration set.
Developing proven tactics, processes and capabilities within your organisation to convert and maximise basket value of prospective customers across your channels.
Developing a digital and data-led toolkit to create loyalty, promote advocacy and improve longer-term monetisation of your customers.
IS THIS FOR YOUR TEAM?
The Digital Commerce clinic provides a unique opportunity for organisations to spend time evaluating current processes, technologies and capabilities in order to begin the process of setting revised investment priorities.
It is highly recommended that business leaders, decision-makers and key specialists participate in the entire clinic process. Leaders are essential in setting the strategic direction whilst specialists will bring invaluable information on capabilities and capacities.
Your team will be seeking to grow digital revenues in any of the following industry sectors:
Media & Entertainment
SAAS / Software Services
Utilities - Energy, Telecoms
What You Can Expect
A Digital Commerce Scorecard for your organisation, mapping out the current capabilities and investment gaps.
Analysis of industry benchmarks to help to establish investment priorities for your business.
An pragmatic plan for investment and organisational change to grow digital revenues.
Once you’ve booked your clinic, you will receive access to our digital commerce capacities evaluation tool, which will enable you and your team to easily assess your organisation’s maturity along key pillars.
We will review the resulting Digital Commerce Scorecard together to plan the structure of the clinic.
The clinic is held over 2days at a location of your choosing. The outline structure of the two day workshop is as follows;
Current Capacities Scorecard
Loyalty & Advocacy
Investment Priorities & Next Steps
The goal of the workshops is to map out practical steps for your organisation to deliver digital growth.
A report will be prepared by our team outlining the key observations from the workshops with a set of practical investment recommendations which can be implemented by your team.
SPEAK TO A CONSULTANT
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WHY CHOOSE DIGITAL COMMERCE INSTITUTE
Specialist digital commerce consultancy with access to broad and deep expertise
Deep experience in leading digital transformation to deliver significant growth
Research and insights-led approach to addresses your organisation’s specific needs
Flexible and agile approach to cater for your unique requirements